Terms of Service

These Terms of Service (“Terms”) govern access to and use of Verrow’s website, forms, communications, demos, and services. By using the website or services, you agree to these Terms. If you use Verrow on behalf of a business, you represent that you have authority to bind that business.

1. Acceptance of Terms

These Terms apply to Verrow’s website, demo requests, onboarding forms, applicant workflows, email communications, and related services.

If you do not agree to these Terms, do not use Verrow’s website or services.

2. What Verrow Does

Verrow provides AI-assisted applicant intake, screening support, workflow automation, email notifications, spreadsheet logging, and related tools for businesses.

Verrow helps clients organize and review applicant submissions. Verrow does not make final hiring decisions.

Clients remain responsible for reviewing applicants, deciding who to interview, deciding who to hire, and complying with all applicable employment and hiring laws.

3. No Employment, HR, or Legal Advice

Verrow does not provide legal advice, HR compliance advice, staffing services, background checks, consumer reports, employment decisions, or employer-of-record services.

Clients remain responsible for all hiring decisions, applicant communications, applicant notices, consent requirements, employment practices, and compliance with applicable laws.

4. User Responsibilities

Users and clients agree to:

• Provide accurate, lawful, and job-related information.
• Not submit information they do not have the right to share.
• Not use Verrow to discriminate or make unlawful employment decisions.
• Review all AI-assisted outputs before relying on them.
• Keep account credentials and connected tool access secure.
• Use Verrow only for lawful business purposes.

Clients may not use Verrow as the sole decision-maker for hiring, rejection, employment, or applicant-related decisions.

5. AI-Assisted Outputs

Verrow may use AI-assisted tools to summarize applicant submissions, identify job-related strengths and concerns, classify applicants into fit categories, and recommend next steps for client review.

AI-assisted outputs may contain errors, omissions, inconsistencies, or interpretations based on incomplete applicant information.

Verrow does not guarantee applicant quality, hiring outcomes, revenue, compliance outcomes, or that any AI-generated score, summary, or recommendation is accurate or complete.

Clients are responsible for reviewing all outputs before making any hiring-related decision.

6. Payments

Paid services are billed according to the pricing, invoice, checkout page, proposal, onboarding form, or written agreement accepted by the client.

Setup fees and recurring fees are due as stated. Verrow may pause or terminate services for nonpayment.

Unless otherwise stated in writing, fees are non-refundable.

7. Intellectual Property

Verrow owns its website, name, branding, templates, workflows, prompts, documentation, designs, service methods, and related materials.

Clients and users may not copy, resell, reverse engineer, reproduce, or use Verrow materials outside the paid service without written permission.

Clients retain ownership of their own business information and applicant data, subject to Verrow’s right to process that information to provide the services.

8. Privacy

Use of the website and services is also governed by the Verrow Privacy Policy.

By using Verrow, you agree that Verrow may process information as described in the Privacy Policy and any applicable service agreement.

9. Third-Party Services

Verrow may integrate with or rely on third-party services, including form platforms, automation platforms, cloud storage, email providers, AI providers, website hosting, payment processors, calendar tools, analytics providers, and related tools.

Verrow is not responsible for third-party outages, data practices, policies, pricing changes, errors, or interruptions outside Verrow’s control.

10. Prohibited Uses

Users may not use Verrow for:

• Unlawful, discriminatory, deceptive, abusive, or harmful purposes.
• Attempting to access systems or data without authorization.
• Submitting sensitive personal information unless necessary and lawful.
• Using Verrow as the sole decision-maker for hiring or rejection decisions.
• Misrepresenting Verrow’s outputs as guaranteed or attorney-reviewed compliance determinations.
• Copying, reselling, or reverse engineering Verrow’s workflows, prompts, templates, or service methods.

11. Disclaimer of Warranties

The website and services are provided “as is” and “as available.”

Verrow disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and error-free operation to the maximum extent permitted by law.

Verrow does not guarantee that the website or services will be uninterrupted, secure, error-free, or suitable for every client’s specific hiring or compliance needs.

12. Limitation of Liability

To the maximum extent permitted by law, Verrow shall not be liable for indirect, incidental, special, consequential, punitive, lost profit, lost revenue, hiring, employment, or reputational damages.

For paid services, Verrow’s total liability is limited to the amount paid to Verrow in the three months before the claim.

13. Changes to Terms

Verrow may update these Terms from time to time. The updated version will be posted on the website with a revised effective date.

Continued use after updates means you accept the revised Terms.

14. Contact

Questions about these Terms may be sent to: